Free store delivery
Satisfied or refunded
Secure payment
We publish a paper catalogue, the AD NAUTIC guide, every year in March. It is available in French, Spanish or Italian; and you can get it for free in an AD NAUTIC store.
The catalogue is available in PDF and directly downloadable on the page of the AD NAUTIC Guide.
We deliver in Europe to the following countries : France, Spain, Italy, Madeira and Madeira, Germany, Andorra, Austria, Baleares, Belgium, Bosnia, Bulgaria, Canary Islands, Croatia, Denmark, Estonia, Finland, Great Britain, Greece, Hungary, Channel Islands / Guernsey, Guernsey, Italian Islands, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Check Republic, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland. For a delivery elsewhere, please contact us to get a cost estimation.
The delivery cost details are indicated in the “delivery” section.
For France the delivery times are from 24h to 48h in Colissimo. For Europe delivery is from 2 to 8 days.*
*Attention, delivery estimated not guaranteed.You will find a list of all AD NAUTIC stores with their locations in the “Stores” section on the site.
Simply enter your promotional code at the shopping cart before validation (step 4/5) for it to be considered.
Yes, in accordance with our Terms and Conditions, you have 14 days from receipt of your order to arrange for return of product to customer services. To enable us to identify the returned products, we ask that you kindly report beforehand any return of products.
You can follow the preparation of your order directly from your Customer account by selecting "Track Orders". Note that it takes a few minutes to see your order following your payment.
Please contact customer service as rapidly as possible to request the modification of your order. Do not forget to specify your order number in your correspondence. From the time your order is "in preparation", we cannot guarantee to alter your goods prior to shipment.
First, check the package tracking and wait for the maximum normal delivery time (see “Delivery” section.. If monitoring is not available, contact customer service for more information or make a claim with the Post Office. Do not forget to specify your order number in your correspondence.
Attention, if the package you have received is damaged, it is mandatory to note the type of delivery. Please contact customer service to report the damaged product. After verification, we can proceed to send the missing item. Do not forget to specify your order number in your correspondence.
Please contact customer service to report the missing product. After verification, we can proceed to send the missing item. Do not forget to specify your order number in your correspondence.
Please contact customer service to report the error in the delivered product. After verification, we will send you a pre-paid return slip to return the nonconforming product. Upon receipt and after checking the integrity of the returned product, we will proceed in the shortest time to exchange the product. Do not forget to specify your order number in your correspondence.
First, make sure you have correctly entered your email. If you have forgotten your password, you can receive a new one via email by clicking "Forgot your password?" on the “ login page. You will then be able to change it in your account. If the problem persists, please contact our webmaster.
If you have forgotten your password, you can receive a new one via email by clicking "Forgot your password?" on the “login page. You will then be able to change it in your account.
Your login is your email address. However, if you can not find the email address you used, you can contact your local AD NAUTIC store who can carry out a search for you.
We do not provide this option at the present time.
Please contact our French network head, who will provide all necessary details.
You can send your application directly to the "AD NAUTIC store concerned or to the French network manager.
Please contact our communications manager.